Overview
familyFence helps parents and legal guardians supervise child devices. We collect only the information needed to provide parental control features, operate subscriptions, provide support, and protect the service.
Information We Collect
Depending on enabled features, familyFence may process account details, parent contact information, child device identifiers, app usage activity, blocked app or website events, device status, permission status, and location information when location features are enabled.
How We Use Information
We use information to pair devices, enforce screen time and app rules, provide web filtering, show location or safe-zone alerts, send parent notifications, maintain account security, provide support, and manage subscriptions.
Children's Privacy
familyFence is intended for use by parents or legal guardians. The adult setting up familyFence is responsible for confirming that they own or are legally authorized to supervise the child device, explaining age-appropriate supervision to the child, and complying with applicable consent and children's privacy laws. The Child App is intended to remain visible on the supervised device. We do not sell children's personal information.
Payments
Subscription checkout, payment method handling, invoices, and taxes may be processed by an authorized payment processor. familyFence does not store full card numbers.
Data Sharing
We share information only with service providers needed to run familyFence, comply with law, protect rights and safety, process payments, or deliver support. We do not sell personal data.
Location and Device Activity
Location information is processed only when the location feature is enabled and the supervised device grants the required permission. App-usage information is used for enabled screen-time rules and family summaries. familyFence is not intended for secret tracking, surveillance of another adult, or use on a device without authorization.
Security and Retention
We use administrative, technical, and organizational safeguards to protect account and device data. We retain information only as long as needed for product operation, support, legal compliance, and legitimate business purposes.
Your Choices
You may request account help, deletion, export, correction, or subscription support by contacting support@familyfence.site. Some device-level permissions can be changed on the child device, but disabling required permissions may limit protection.
Contact
Questions about privacy can be sent to support@familyfence.site.